Conditions of sale

SCOPE OF APPLICATION

These general conditions of sale apply to all commercial transactions made on our website, www.acemelia.com.

 

INFORMATION AND CONTENT ON THE WEB

Acemelia reserves the right to modify the commercial offer submitted on this site (modifications on products, prices, promotions and other commercial terms and service) at any time.

Acemelia makes every effort within its means to provide the information contained in the Website in a truthful manner and without typographical errors. In the case that sometime will produce an error of this kind, beyond the control of Acemelia at all times, it would immediately proceed to correction. There is a typo in one of the prices and any client he had taken a decision to purchase based on that error, Acemelia shall inform the customer that error and the client shall have the right to cancel your purchase without any cost for its part.

 

RIGHTS OF THE CLIENT AND RETURN POLICY

Customer shall have within seven days from receipt of the order to terminate the contract and to return of the purchased product, provided the products are in perfect condition and retain their original packaging. In these cases, Acemelia will return the purchase money through a credit on the credit card or by bank transfer to the account that was specified by the customer. The customer shall notify Acemelia within the stipulated time and by any means admitted by law whenever providing evidence of communication, their desire to exercise the right of return of the goods. The refund be made to Acemalia in the 52 Street Rosalía de Castro, block 1, 9B; 36201 Vigo (Pontevedra). Shipping costs for the return of an order shall be borne by the customer.

If a product other than the one requested by the client was delivered by mistake by Acemelia, this will be withdrawn and will be the correct product without any additional charge to the buyer.

For any incident related to the return of items from our shop you can contact our Department of attention to the customer via mail: info@acemelia.com

 

OBLIGATIONS OF THE CUSTOMER

Acemelia customer undertakes at all times to provide truthful information about the data requested in the forms of user or the order data. The customer agrees to accept all the provisions and conditions contained in the present general conditions of sale.

The customer undertakes to enable the delivery of the requested order providing a delivery address where it can be delivered within hours of delivery of goods.

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